Software Developer

Job Description

<p><h3>Overview</h3><p>Software Developer role at Fidelity Canada. This position is 100% remote with Fidelity’s dynamic working arrangement. Current work authorization for Canada is required for all openings.</p><p>Who We Are: At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services, and we’re continually innovating to help our clients. Fidelity Canada is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.</p><h3>Business Overview</h3><p>The CRM support group is part of IS division and provides support for Customer Relationship Management and Marketing applications for Fidelity Investments Canada.</p><h3>Responsibilities</h3><ul><li>Develop LWC/Apex/Visualforce in Salesforce platform and document process</li><li>Develop Einstein Analytics / Tableau CRM components</li><li>Lead in definition and estimation of project work packages, including systems design specifications, overall testing, and implementation plans</li><li>Develop and configure event management tool (Marketo)</li><li>Complete required unit-testing, and cooperate with other IS and business teams to ensure timely, efficient, and error-free implementation</li><li>Participate in planning and execution of CRM and Events Management tools upgrades and migrations</li><li>Participate in CRM support schedule, work on incident and enhancement/maintenance tickets assignments and deliver excellent technical support</li><li>Proactively promote enhancements to departmental processes, technical and business solutions</li><li>Maintain solid understanding of business needs and participate in planning and execution of technical presentations and demos for our business partners</li></ul><h3>Skills, Knowledge And Experience</h3><ul><li>2 years Development experience with Java and JavaScript in full stack requirements</li><li>Experience with Web Services Development</li><li>Solid experience with the full life cycle of software development</li><li>Strong leadership skills</li><li>Detail oriented, with strong analytical skills</li><li>Customer service oriented</li><li>Solid written and verbal communication skills; ability to effectively communicate technical concepts to business users</li><li>Self-starter with strong teamwork culture</li><li>General understanding of the financial services sector</li></ul><h3>Nice to Have</h3><ul><li>Development experience (LWC, Apex, Visualforce) with Salesforce platform</li><li>Experience with Einstein Analytics / Tableau CRM</li><li>Understanding of SaaS, CRM and Event Management systems architecture and development tools</li><li>Experience with Salesforce Service Cloud development</li><li>Experience with Salesforce Financial Cloud development</li><li>Development experience with REST Web Services</li><li>Development experience with Events Management systems, preferably Marketo</li><li>Development experience in Mutual Funds industry</li></ul><h3>Education</h3><ul><li>University degree, preferably in Computer Science, or equivalent work experience</li><li>Salesforce Certification – Salesforce Certified Platform Developer I or II preferred</li></ul><h3>Benefits and Culture</h3><ul><li>Flexible working arrangements - 100% remote, hybrid, and in-office options</li><li>Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you</li><li>Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy</li><li>Parental leave top-up to 100% of your salary for a period of 25 weeks</li><li>Up to $650 for home office equipment</li><li>Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice</li><li>Diversity and inclusion programs, including an active network of Employee Resource Groups</li><li>Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation</li></ul><p>Fidelity Canada is an equal opportunity employer. Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.</p><p>Accommodation during the application process: Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email FidelityCanadaStaffing@fidelity.ca.</p><p>No telephone inquiries or agencies please. We thank all applicants for their interest; only those selected for an interview will be contacted.</p></p>
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