Job Description
Purpose of Position:
To lead and optimize daily sortation and dispatch operations by managing staff, ensuring timely and accurate deliveries, resolving service issues, and supporting continuous improvement and compliance across logistics functions.
Key Accountabilities:
Other Duties
Qualifications:
Required Competencies:
To be determined
Required Skills:
Supervision:
This position reports to the Terminal Manager. This position functions under the guidance of the Terminal Manager, the immediate Manager/supervisor periodically checks assignments for progress. While the role does hold formal authority over sortation team, it involves responsibility for managing and overseeing several sortation reports, ensuring accuracy and efficiency in the sorting process.
Decision Making and Judgment:
General instruction is given for work but there is some choice to depart from, or modify existing procedures or standards if the situation requires. There is some scope to decide or set priorities based on a given situation. Some problem may have to be referred to a supervisor/manager to obtain clarification.
Impact of Errors:
If loads are not dispatched effectively than it could negatively affect customer relations and driver relations.
Delayed completion of sortation may adversely impact other terminals and lead to an increased sorting load at the corresponding dispatch terminal.
Working Conditions:
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