Job Description
Job Description
Job Description
Salary: $23.93
Newcomer Employment Case Manager
Posting #:4233 Posting Date:12/22/2025 Posting Closing:12/29/2025 4:00 PM
Have you heard of us?
Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford. Were committed to equity, diversity & inclusion, and a healthy work-life balance. We would love for you to join our team!
Are you the one were looking for?
We are seeking a dynamic, highlymotivatedNewcomer Employment Case Managerwho demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.
TheNewcomer Employment Case Managerisresponsible for providing case management support to Asylum Seekers/Refugee Claimants inHamilton. ICM will hold a case load, comprised of individuals and families, which they will assist to integrate into the community to ensure community connection, specifically employment.
This position is aunionized,part-time, temporaryposition. The contract is untilDecember 31, 2026. The rate of pay is$23.93per hour. The hours for this position are 40 hours per week.
Key Responsibilities:
- Welcome, interact, and support clients accessing the program and be available and approachable to address clients needs as they arise.
- Conduct initial intake and needs assessment to understand the individual need of each client/family.
- Special attention and time will be to provide Employment related support to Refugee Claimants.
- Provide appropriate client centered/ trauma informed information and referral regarding the various services and resources available in the community.
- Manage and maintain up-to-date client files, complete government documents and forms, provide referrals, write case notes, and provide regular follow-up with clients as needed.
- Conduct various appointments in the community and in office for different services and resources to find sustainable employment.
- Advocate on behalf of clients for services and resources in the community.
- Provide life skills, telephone support, and crisis intervention as needed.
- Participate in case management meetings with internal staff and external service providers.
- Maintain good relationships and collaborate with other internal programs and external service providers to provide support to Asylum Seekers.
What you will bring:
- Minimum; Social Service Worker diploma or equivalent with relevant practical experience working with newcomers.
- Advanced knowledge of a second language is an asset: Somali, Swahili, or Arabic preferred.
- Must be registered and in good standing with the Ontario College of Social Workers and Social Service Workers or eligible for registration at the time of employment is required. Note: registration must be completed within 90 days after the start of employment.
- Minimum 1-2 years of experience in an Intensive Case Management role serving a vulnerable population, including victims of trauma, is required.
- Comprehensive understanding of Employment support programs, and available support to Asylum seekers.
Invest in Yourself as we Invest in You! Wesley offers
- A positive work culture that prioritizes all staff having an opportunity to contribute
- A supportive team that will empower you to achieve great milestones!
- Fun and engaging organizational events such as our Staff Appreciation Event
- Professional development and training opportunities
- Employee Discounts
Please ApplyVia:Our Wesley Bamboo Portal:
- Click on this link:https://wesley.bamboohr.com/jobs/
- From there you can access all of Wesleys job postings
Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interviewwill be contacted. No phone calls, please. More information about Wesleycan be foundon our website atwww.wesley.ca.