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IT Support Specialist: Hands-On Help Desk & Tech Fixes

Astra North Infoteck Inc.

Toronto, Canada

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Job Description

A technology solutions company in Toronto is seeking an IT Support Specialist to handle end-user help requests, perform hands-on repairs, and maintain service desk incident documentation. The ideal candidate will have at least 4 years of experience, knowledge of basic computer hardware and software, and strong customer service skills. Familiarity with Guidewire and relevant certifications will be considered a bonus. A collaborative work environment and a strong technical background are essential.
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