Job Description
Key Responsibilities
- Intune Administration: Administer and maintain the Microsoft Intune environment, including configuration policies, compliance policies, and device enrollment.
- Mobile Device Management (MDM): Manage the lifecycle of all mobile devices (iOS, Android, Windows), from provisioning and deployment to decommissioning.
- Mobile Application Management (MAM): Deploy and manage corporate applications, ensuring data security and compliance with company policies.
- Policy Management: Develop, implement, and enforce security policies, ensuring all devices meet security standards.
- Troubleshooting: Provide Tier 3 support for Intune-related issues, troubleshooting device and application deployment failures.
- Reporting: Generate reports on device compliance, application usage, and security posture.
- Collaboration: Work with other IT teams, including security, network, and help desk, to ensure seamless integration and support.
- Documentation: Maintain comprehensive documentation of all Intune configurations, processes, and policies.
Qualifications
Education: A bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience as an Intune Administrator or in a similar role.
- Proven experience with Microsoft Endpoint Manager (Intune).
- Strong knowledge of Microsoft 365 services, including Azure Active Directory, Exchange Online, and SharePoint.
- Experience with PowerShell scripting for automation is a significant asset.
Certifications:
Microsoft Certified: Endpoint Administrator Associate or a similar certification is highly preferred.
Microsoft 365 Certified: Security Administrator Associate is a plus.
Skills and Abilities
- Technical Proficiency: Deep understanding of MDM and MAM concepts and best practices.
- Analytical Skills: Strong problem-solving and troubleshooting abilities.
- Communication: Excellent written and verbal communication skills.
- Attention to Detail: Meticulous and detail-oriented, with a focus on security and compliance.
- Team Player: Ability to work effectively in a collaborative environment.