Training and Professional Development Administrator

Job Description

<p><h3>Role</h3>
<p>The role of the Training Administrator is to partner closely with OICH leadership to align training objectives with broader operational strategies, specifically promotion a culture centered on caring for the carers. This role is built for a strategic doer : someone who develops and supports all phases of staff, leadership, and organizational development programming through identification, development, assessment, experienced based learning initiatives, analysis and evaluation.</p>
<h3>Responsibilities</h3>
<ul>
<li>Act as the primary coordinator for training and development related initiatives within Ottawa Inner City Health.</li>
<li>Collaborate with functional leads and subject matter experts in the development, design, and delivery of effective health care, administrative and safety training programs, including instructor-led courses, e-learning, and hands-on modules.</li>
<li>Conduct training logistics, including scheduling, presentation and material preparation, and coordination with internal departments and external training providers.</li>
<li>Coordinate registration and travel of staff for external learning events and conferences.</li>
<li>Ensure all legislatively mandated and organizationally required trainings are scheduled and completed within set timelines.</li>
<li>Maintain training documentation, including accurate records, certification tracking, and mandated timelines using a curriculum database.</li>
<li>Evaluate internal and external program effectiveness, and implement improvements based on feedback.</li>
<li>Facilitate the integration of diverse learning modalities (e.g., micro-learning, scenario-based practice, peer-to-peer coaching) into programs to accommodate varied learning styles and environments.</li>
<li>Coordinate the delivery of on-boarding programs for new hires, internal transfers, students and interns.</li>
<li>Act as a backup facilitator for training programs, as needed.</li>
<li>Help prepare key performance indicators (KPIs) and training metrics for senior leadership to assess organizational learning effectiveness.</li>
<li>Advise the Director of Human Resources and Administrative Services of any emerging issues related to employee development or training delivery.</li>
<li>Participate in the implementation of various HR and administrative initiatives, projects and tasks.</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>College diploma or university degree in Human Resources, Adult Education, Training & Development, or a related field.</li>
<li>2+ years experience in training coordination, instructional design, or people development, preferably in a health care or community non-profit setting.</li>
<li>Excellent technical skills including proficiency with MS Office (Word, Excel, PowerPoint, Access, Outlook, SharePoint, desktop publishing)</li>
<li>Experience with adult learning principles, instructional design, and knowledge management systems.</li>
<li>Strong interpersonal, communication and presentation skills with the ability to engage with various levels of staff, including front line personnel and senior leadership.</li>
<li>Demonstrated ability to be self-directed and to take initiative while working with a variety of individuals at all levels of the organization in a cooperative manner.</li>
<li>Flexible in task delivery according to changing, and sometimes competing, priorities, meeting demanding deadlines, and producing high quality work</li>
<li>Demonstrated ability to make decisions, exercise good judgment, discretion and initiative when dealing with issues</li>
<li>Ability to maintain strict confidentiality.</li>
<li>Ability to proactively anticipate needs and follow-up items for the team.</li>
<li>Exceptional written, interpersonal and communication skills,</li>
<li>Excellent cross-functional communication and the ability to align stakeholders.</li>
<li>Experience with LMS platforms (ie. Moodle), instructional design best practices, and content development tools.</li>
</ul>
<h3>Hours of work</h3>
<p>This Full-Time role is an onsite role with a flexible start time between 7 am and 9 am. There may, on occasion, be a need to adjust hours to support early or late in day training.</p>
<h3>Deadline for applications</h3>
<p>October 31, 2025</p></p>
#J-18808-Ljbffr