Servicenow developer

Job Description

Title: ServiceNow Developer

Client: Federal Government

Location: Ottawa (Remote)

Job Type: Contract 37.5 hours a week

Security Clearance: Enhanced Reliability

Duration: 1 year contract

Required Qualifications & Skills

• University degree or college diploma in business administration, statistics, or a related field

• A minimum of five (5) years of demonstrated experience as a Developer in ServiceNow implementations

• Demonstrated experience with the ServiceNow portals, catalog forms and especially APIs

The Consultant will be responsible for providing the following Services to the Bank:

Under the direction of the Assistant Director, Service Management Platform;

• Work with Facilities department and third party to create new portals, catalog forms

• Develop APIs and connect with third party solutions for bi-directional communication

• Work with internal Bank teams to establish connections between ServiceNow and external solution.

• Update documentation on integration

• Perform other enhancements related to forms, catalogs, workflows in ServiceNow.

• Establish a technical project plan with key milestones and providing status updates.

• Create ServiceNow epics and stories

• Document key technical decisions, issues, and enhancements through the entire development lifecycle

• Report on development work progress

Work with the support team to ensure transition from development to operation

• Provide guidance and expertise to various stakeholders throughout the life of the project

• Communicate and collaborate with project team members and key stakeholders throughout the life of the project

• Other related activities and deliverables as required

Additional Requirements

1. The Consultant(s) may need to have a computer or laptop that meets the following specifications in order to access Bank systems and applications remotely as required: - Windows 10 with version 20H2 or later or a Windows 11 device - Rights to install software required for Azure Virtual Desktop - Available USB A port - Highspeed internet connection

2. The Consultant(s) must have a smartphone which can support the Microsoft Authenticator application and appropriate Wi-Fi or cellular connectivity as it will be required for second factor verification to gain access to Bank applications.