Service Technician

Job Description

Job Description

Job Description

Fuze HR is now hiring a Service Technician for a permanent, full-time opportunity supporting the mining & minerals space! This is an on-site role based in Langley, BC, with frequent domestic and international travel requirements, best suited to a talented electromechanical technician with strong troubleshooting, commissioning, and service skills. Are you a customer-focused technician looking for a new adventure?

Apply today, we can’t wait to meet you!

What are the perks?

• Interesting and often fun work, with opportunities to travel around the globe!
• Competitive salary between $70-80,000 annually depending on experience and credentials
• Ongoing opportunities for growth and professional development
• Excellent leadership, valuable training, and a great team!

What are the Responsibilities?

• Post-sales support, including client follow-up and training
• Identify issues in the field and resolve them; look for areas of improvement; bring forward ideas or solutions
• Write service reports and commissioning checklists upon trip completion
• Test equipment after assembly; follow FAT (factory acceptance test) steps; bring forward any concerns and ensure corrections
• Create procedures, instructions, reports, training information which may include manuals, PowerPoint, and videos
• Act as a content expert for Technical Writing department; support the development of manuals, procedures and documentation
• Follow-up on action items identified during commissioning or service trips
• (Future) Assist with Falcon SB bowl refurbishment program; generate reports for the Parts Team, help coordinate and remotely support wo processes
• Assist with larger projects including assembly, teardown and coordination; lead and direct a third-party vendor to fabricate and assemble company equipment
• Assist with shop assembly when resources require it; this may be-in Langley, Montreal, or at an international vendor
• Assist QA department with quality inspections

Essential Skills & Capabilities:

• Good mechanical knowledge or mechanical aptitude; follows company's or client's safety protocols; best practices; follows procedures; ability to follow directions; continued growth and development
• Experience with equipment commissioning and service
• Experience with analyzing and troubleshooting machinery both mechanically and electrically
• Able to read, follow, and understand mechanical (assembly) and electrical drawings
• Clear communication with clients and peers on equipment installation, operation, maintenance, and repair
• Understand how to see a job through and adjust your schedule to suit the task at hand
• Demonstrates personal leadership; looks to develop and stays up to date with required training including but not limited to MSHA, WHMIS, electrical safety, mineral processing, automation
• Use and understand various Automation software; be able to clearly understand directions if being instructed on a program change
• Proficient in MS Word, Excel, PowerPoint and Adobe Acrobat or other PDF editors
• Hold a valid Canadian passport and maintain good standing (or a strong international passport with no travel restrictions)
• When working onsite, able to match client hours which may require working 10-12 hour shifts
• Able and willing to travel domestically and internationally on short notice and up to 50% of the time - MUST hold a Canadian or other equally strong passport with no travel restrictions.
• Confident in making decisions, some of which may not be well received; diplomatic approach to ensure work gets done
• Well organized and able to prioritize activities
• Self-starter, proactive and motivated
• Ability to deliver under pressure or in uncomfortable conditions
• Must be dependable, trustworthy, accountable; owns mistakes and learns from them

Bonus points for:

• Millwright (apprentice program) or Mechanical Technologist/Engineer
• Electrician (apprentice program) or Electrical Technologist/Engineer
• Mineral processing or mining experience
• Multiple languages

Does this sound like you? Let’s talk!

Apply today for immediate consideration, or send your resume directly to dwathen@fuzehr.com.

#BRBC