Senior Technical Project Manager

Job Description

Position Details

Job Title: Senior Technical Project Manager

Location: Vancouver, Canada

Job Type - Full Time

Job Summary:

As a Senior Technical Project Manager, you will be instrumental in leading the planning, development, and launch of a cutting-edge SaaS platform designed to revolutionize digital banking and empower financial institutions across Canada. This critical program will leverage your expertise in managing the technical aspects of highly complex, cloud-native projects within Azure, focusing on delivering a robust, scalable, and secure product. You will coordinate across various departments, including Security, Network, Cloud, Application, Platform Engineering, Site Reliability Engineering (SRE), and Software Development teams, ensuring seamless integration and successful product delivery. This role demands a proactive leader who can effectively remove roadblocks and drive execution, collaborating closely with both technical staff and senior management to achieve ambitious product goals.

Responsibilities

• You will be responsible for the comprehensive technical project management of our new Digital Banking SaaS platform. This includes leading the planning and execution phases to deliver cutting-edge digital banking solutions.
• Support in Defining the scope and technical requirements for each sprint and release, working closely with IT leaders, and subject matter experts from the organization.
• Provide overall leadership to the project team members, acting as a strong and effective project manager who guides the technical teams towards the successful launch and continuous evolution of the SaaS platform.
• Demonstrate full project ownership by meticulously managing project scope, timeline, and budget within agreed tolerances throughout the product lifecycle, with a keen understanding of technical dependencies and architectural considerations in a SaaS context.
• Adjust project plans in consultation with all stakeholders as required to meet objectives, expertly managing trade-offs between scope, quality, time, and cost, particularly in the dynamic and complex environment of SaaS product development with multiple technical teams.
• Provide timely project reporting for senior management, including project status, progress on key features, operational readiness, and ad-hoc reporting, emphasizing technical milestones, potential blockers, and risks related to technology, application development, and cross-team integration.
• Facilitate change management and decision-making by Project Sponsor or Steering Committee by presenting clear information and strategic options for the way forward, addressing technical implications, scalability concerns, and potential risks for the SaaS platform.
• Produce comprehensive project risk management plans to identify, assess, and mitigate technical and operational risks associated with SaaS development, Azure deployments, network configurations, data security, and platform scalability.
• Arrange the distribution of work packages and user stories to internal teams, providing clear instructions, technical guidance, and direction to project team members to ensure alignment with SaaS platform objectives.
• Ensure that all platform deliverables meet stated functional and non-functional requirements, are delivered to the required standard of quality, and adhere to specified constraints of time and cost, with a strong focus on technical excellence, performance, and security for a production SaaS environment.
• Work closely with the project team and other stakeholders to adhere to robust project change control policies, procedures, and practices for managing scope, promptly notifying stakeholders of scope changes, delays, and significant variances against budget, and preparing supporting documentation for approval when required, especially for technical changes impacting the SaaS platform.
• Function with a high degree of independence, exercising sound judgment and discretion in making critical technical and project decisions, managing resources, and coordinating activities in a complex, cross-functional environment, effectively engaging with Security, Network, Cloud, Application, Platform Engineers, and SREs to build a successful SaaS product.

Qualifications

• A university degree in computer science, software engineering, business administration, or other related discipline with a strong technology focus.
• Minimum of 5-10 years with progressively more responsible relevant IT experience, including managing projects through all phases of the project life cycle, with a proven track record of successfully leading the development and launch of SaaS platforms or large-scale, cloud-native applications.
• Demonstrated domain knowledge in areas critical to SaaS development and digital banking, including cloud architecture (specifically Azure services), microservices, API design, data security, regulatory compliance (e.g., banking regulations), continuous integration/continuous delivery (CI/CD) pipelines, DevOps practices, and Site Reliability Engineering (SRE) principles.
• Project management certification (PMP, PRINCE2) is preferred, along with Scrum Master certification.
• Ability to effectively use a wide array of tools and other resources to manage issues, risks, assumptions, and decisions, including project management tools integrated with Azure DevOps, Jira, or similar platforms, and strong proficiency in collaborating on technical documentation.
• Exceptional analytical, problem-solving, planning, organizational, and time management skills, particularly in navigating complex technical interdependencies and managing competing priorities in a fast-paced product development environment.
• Ability to communicate effectively and strategically both orally and in writing with clients, diverse technical teams (Security, Network, Cloud, Application, Platform Engineers, SREs), and senior management. Highly developed business acumen with a deep understanding of the digital banking landscape and SaaS business models.