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Senior Data Analyst, Customer Success — Forecasts

SurveyMonkey

Ottawa, Canada

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Job Description

A leading survey platform company located in Ottawa is seeking a Senior Data Analyst to shape customer experience and success. The ideal candidate will lead forecast reporting, design scalable reporting tools, and analyze complex data to inform decision-making. With 5+ years of experience in Customer Success within a SaaS environment, proficiency in Salesforce and BI tools is required. The position offers a hybrid work model with one day in-office per week, encouraging a collaborative team environment.
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