Parking Manager | Full-Time | TD Coliseum

Job Description

<p><h3>Parking Manager</h3>
<p>Reporting to the Director of Parking & Mobility, this Parking Manager position will manage day-to-day event parking and transportation operations at TD Coliseum, Hamilton, ON.</p>
<h3>Company Overview</h3>
<p>Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.</p>
<h3>Position Summary</h3>
<p>Oversee all parking and transportation activities at TD Coliseum, ensuring operational excellence, safety, and superior guest service. Manage a team of part‑time parking supervisors, maintain and troubleshoot PARCS systems, and support strategic planning, budgeting, and sustainability initiatives.</p>
<h3>Benefits</h3>
<p>Health, Dental and Vision Insurance; Pension matching; Paid Time Off (including vacation days, sick days, and 11 holidays).</p>
<h3>Salary and Bonus</h3>
<p>Annual salary of $75,000 CAD with bonus eligibility.</p>
<h3>Responsibilities</h3>
<ul>
<li>Develop and implement efficient procedures to achieve operational excellence and continuous improvement.</li>
<li>Hire, develop, train, and support a team of in‑house part‑time parking supervisors.</li>
<li>Ensure all parking systems (PARCS) are operational and perform minor maintenance on ticketing stations and barrier gates.</li>
<li>Train staff on remote management of PARCS systems and inspect all parking devices for functionality.</li>
<li>Assist the Director in creating new parking products, revenue streams, and cost‑saving initiatives.</li>
<li>Support sustainability goals, including revenue, system performance, and operational audits.</li>
<li>Contribute to strategic planning, traffic management planning, and budgeting efforts.</li>
<li>Prepare monthly reporting for the client.</li>
<li>Analyze guest surveys and performance metrics to maximize operational performance.</li>
<li>Collaborate with the Business Intelligence team to analyze transportation and parking data.</li>
<li>Manage rideshare operations, coordination, and partner relationships.</li>
<li>Partner with GPS wayfinding providers (Google, Waze, Apple Maps) to enhance guest experience.</li>
<li>Review shuttle driver documentation such as sign‑in sheets and trip logs.</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>3–5+ years of experience in parking/transportation management; event‑management experience preferred.</li>
<li>Proficiency with parking revenue management systems.</li>
<li>Strong knowledge of Microsoft Office Suite.</li>
<li>Willingness to work a flexible schedule, including long hours, nights, weekends, and holidays.</li>
<li>Excellent interpersonal and communication skills and ability to interact comfortably with the public.</li>
<li>Valid driver’s license required.</li>
</ul>
<h3>Application Deadline</h3>
<p>Position remains open until December 31, 2025.</p></p>
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