Market Manager

Canadian National Railway

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track.

We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM.

The careers we offer are meaningful because the work we do matters. Join us!

Job Summary
The Market Manager is responsible for increasing CN’s revenue, carloads and profitability in line with corporate goals, identifying and developing new products and services to position CN ahead of the competition, and increasing share.

The incumbent acts as the market Subject Matter Expert (SME) at CN as well as develops and owns the marketing strategy and its implementation. The role optimizes asset utilization through accurate carload and revenue forecasting to meet short- and long-term service requirements.

The incumbent oversees the marketing responsibilities for a wide variety of commodities.
Main Responsibilities
Market and Product Management

· Evaluate and review markets to become the SME and develop supply chain models allowing CN to build compelling products

· Develop market plans aligned with key features and benefits of new products while providing a review of profitability and top-line revenue growth

· Collaborate with Sales to develop marketing material to sell products effectively

· Develop product strategies to measure product performance and life cycles, ensuring stakeholders are adequately informed concerning services and products

Yield Management, Budgeting and Forecasting

· Undergo yield analysis and strategies to improve CN’s profitability

· Forecast and monitor monthly revenue, carload, and contribution

· Identify variances from contract commitments and analyze revenue impact

Contract Management

· Oversee contract renewals, including Price, Volume, Mix (PVM) analysis, and recommend strategies for renewals in collaboration with Sales

· Develop rates on opportunities to grow revenue, volume, and contribution while understanding train operation, capacity, and cost

· Carry out monthly review of same-store price to ensure expected negotiated price variance

· Publish rates when new products and opportunities are negotiated

Data Analytics, Automation and Business Intelligence

· Identify opportunities within data analytics to incorporate new Business Intelligence (BI) tools including Power BI, and Tableau

· Identify automation opportunities within forecasting techniques and contract analysis

· Collaborate with Information and Technology (I&T) to review technology toolkit for opportunities that can remove manual effort from current scope of marketing functions

· Design and develop reporting solutions to drive business decisions efficiently

· Automate and systematize Key Performance Indicators (KPI) reporting

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role is required to work overtime hours and weekends when necessary.

Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and manage stress. The role requires minimal travel (15%) within North America.


· Between 5 to 7 years of experience in Marketing or Business Analytics

o Experience forecasting and creating KPIs

o Experience with costing, yield management and profitability

o Experience in developing market or business strategies

o Experience in railway industry or supply chain*

*Any experience for these above would be considered as an asset


· Bachelor’s Degree in Business, Engineering, or a related field

· Data Analytics Certification*

*Any designation for these above would be considered as an asset


· Regularly identifies opportunities to create value and customer loyalty

· Shares timely information within and across functions to get things done effectively

· Collaborates with key internal stakeholders to enable higher productivity

· Inspires others with impactful communications and adapts to the audience

· Initiates and drives organizational changes to enable business transformation

· Tracks metrics to achieve ambitious targets and holds self and others accountable to meet performance expectations

· Applies analytical thinking to make recommendations that pursue sustainable performance

· Is agile in responding to the rapid evolution of the industry and of technology

· Negotiates towards a win-win outcome while taking all points of view into consideration

· Change Management

Technical Skills/Knowledge

· Knowledge of transportation, competition, and railroad operations

· Knowledge of financial metrics

· Advanced knowledge of Microsoft Suite (Excel, PowerPoint, Word)

· Knowledge of various databases such as Netezza, Oracle, DB2*

· Knowledge of Tableau and Power BI*

*Any knowledge for any of the above would be considered as an asset

About CN

CN is a world-class transportation leader and trade-enabler.

Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.

CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate.

Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply.

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As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted.

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