Posted:
Job Description
The Opportunity
The licensed assistant plays a key role in supporting our corporate advisors by handling administrative tasks, client service, and account management. This individual must hold relevant securities licenses (e.g., CSC, CPH, WME ) and work closely with clients to ensure a smooth and professional experience. The ideal candidate is detail-oriented, highly organized, and comfortable managing a range of tasks in a fast-paced financial services environment.
Client Support
- Act as the first point of contact for clients, answering questions and addressing service needs.
- Assist with account maintenance, such as updating client information, processing requests, and executing transactions.
- Schedule and coordinate client meetings, preparing necessary documentation and reports.
- Respond promptly to client inquiries via phone, email, or in-person interactions, ensuring excellent customer service.
Administrative Tasks
- Manage the advisor's calendar, including scheduling meetings, client appointments, and conference calls.
- Handle incoming correspondence, prioritize, and distribute to the appropriate team members.
- Maintain accurate client records in CRM systems, ensuring compliance with regulatory requirements.
- Prepare client reports, statements, and presentations for meetings.
Compliance and Documentation
- Ensure that all documentation is properly filled out, signed, and filed in compliance with regulatory standards.
- Stay updated on regulatory changes and work with the compliance department to ensure adherence.
- Assist in preparing for audits and regulatory reviews.
Account Management
- Process account openings, transfers, and updates.
- Handle the submission of trade orders under the direction of the investment advisor.
- Monitor account activities to ensure timely and accurate execution of orders and instructions.
Financial Planning Support
- Assist the advisor in developing and preparing financial plans, portfolio reviews, and investment proposals.
- Gather and organize financial data and research for advisor review.
- Support in preparing investment reports and analysis for clients.
Team Collaboration
- Collaborate with other team members to ensure client needs are met in a timely and professional manner.
- Provide backup assistance to other administrative staff when needed.
Job Requirements
- An undergraduate degree is strongly preferred
- Previous experience in a similar role, preferably within the financial industry.
- Expert proficiency in Microsoft programs (MS Outlook/Teams/Word/Excel/PowerPoint)
- Fluent in CRM/Salesforce and Power BI is an asset
- Exceptional organizational and time management skills.
- Excellent verbal and written communication skills
- Strong attention to detail and ability to prioritize tasks effectively.
- Proven ability to work in a team environment.
- Discretion and the ability to handle sensitive information with integrity
- Knowledge of financial terminology and concepts is a plus, but not required.
- Ability to build effective partnerships.
- Unwavering curiosity and a passion for learning