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Level 2 UCaaS & Teams Support (Google CCaaS) — Hybrid

Queer Tech

Laval, Canada

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Job Description

A leading organization in technology is seeking a Level 2 Help Desk Agent in Laval, Canada. The role involves providing technical support for Google CCaaS and Microsoft Teams, analyzing escalated incidents, and collaborating with technical teams. Ideal candidates will have 1-3 years of help desk experience and be bilingual in French and English. This position offers a hybrid work model and various perks including financial rewards and a flexible benefits package.
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