Front Shop Manager / Home Health Care Manager

Job Description

Job Description

Job Description

We are growing again! We’re looking for an experienced and compassionate Front Shop Manager / Home Health Care Manager to join our team in Blenheim, ON!

This unique position combines leadership in retail operations with a clinical focus in home health care, offering the opportunity to support customers and patients in-store while overseeing day-to-day operations and specialized care services.

• Hybrid Role

• Competitive hourly wage based on experience

• Monday - Friday Schedule (no weekends)

Key Responsibilities:

Front Shop Management

• Oversee daily operations of the front shop, ensuring a clean, organized, and fully stocked sales floor

• Supervise retail staff and foster a strong, customer-focused culture

• Resolve customer issues and implement upselling strategies

• Track key performance indicators such as sales, shrink, and customer satisfaction

• Enforce safety, sanitation, and loss prevention protocols
  
  

Home Health Care Management

• Provide in-depth product consultations for mobility aids, wound care, compression therapy, and more

• Assist with insurance billing, ADP claims, and proper documentation

• Demonstrate and fit medical products based on patient needs
  
  

Requirements:

• Experience in retail management and/or home health care product sales

• Strong knowledge of OTC products and health care equipment

• Familiarity with POS systems, insurance billing, and inventory software

• Excellent leadership, organizational, and communication skills

• Compassionate approach to working with vulnerable populations

• Understanding of ADP or insurance coverage processes (preferred)

If you’re passionate about people, retail leadership, and home health care — and ready to take on a meaningful, hybrid role — apply today to join our growing team!