Front Counter Sales / Service Writer

Job Description

Job Description

Job Description

Join Kal Tire as a Front Counter Sales Representative and help customers with their automotive products and services needs while delivering exceptional experiences. If you're passionate about the automotive industry and ready to grow your skills, we want to hear from you! This full-time, permanent role is based in our Vernon, BC store.

Store Location: 5451 Anderson Way, Vernon, BC V1T 9V1.

Store Hours: Mon-Fri: 7:30-6:00 | Sat: 8:00-5:00 | Sun: Closed.

Key Highlights of the Role:

• Engage with customers by recommending tires and services, preparing quotes, and processing transactions to ensure a seamless experience.
• Collaborate with a dynamic and supportive team, benefiting from cross-training opportunities and professional growth.
• Leverage your industry expertise and passion for the automotive sector to build strong customer relationships and enhance product knowledge.
• Prioritize customer satisfaction by effectively addressing and resolving concerns to ensure a positive experience.

Why Kal Tire?

• A proudly Canadian, people-first organization with global reach, our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.
• Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees.
• Participate in an RRSP (Registered Retirement Savings Plan) program with matching Profit Sharing (DPSP (Deferred Profit-Sharing Plan).
• Comprehensive paid training program and access to cross-training opportunities to develop your skills.
• Employee discounts on tires, services, and additional perks.
• This position starts at $20.56 per hour based on qualifications and experience.

Responsibilities:

• Assist customers with products and service needs, ensuring a positive experience.
• Develop knowledge of Kal Tire’s products and services.
• Prepare quotes, process sales, and handle pricing inquiries.
• Meet sales targets by converting leads into lasting customer relationships.
• Answer calls, set up appointments, and maintain accurate records.
• Maintain a clean and safe work environment.

Qualifications:

• At least 2 years of experience in sales or service-related roles.
• Effective communication, problem-solving, and organizational skills.
• Familiarity with automotive industry and eagerness to learn.
• Adaptability and a commitment to safety.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.