Job Description
Job Description
Job Description
Description
Key Job Elements- Provide guidance and technical assistance to Technicians relative to data entry (CSETS) for LAV 6.0 vehicle inspections and equipment maintenance functions during the Retrofit & Repair Program (RRP).
- Collaborate with other ATMP team members to maintain, troubleshoot or improve database (CSETS) environment (coding) specific to managing RRP work flow and fleet management support needs.
- Includes updates to report generation and applicable performance metrics monitoring.
- Updates to Technical Inspection Modules and Quality Assurance buy offs.
- Rigorous user testing to ensure quality and robustness.
- Ongoing maintenance of workflows and lifecycles.
- Participate in performance management discussions, and provide data/opportunity for performance measurement.
- Liaise with stakeholders on complex business solutions that require software implementation.
- Engage in software design activities (database development or web base solutions) and provide recommendations to continually improve upon our ATMP products, while considering future needs/risks.
- Interface with Field Service Teams (home base & deployed) to ensure business continuity with respect to electronic tools and architecture.
- Includes integration between those tools, vendor software and departmental software/databases (ex. IETM, VDU, VTS, Allision/CAT, DMIS, CSETS)
Required Qualifications
- University Degree or College Diploma in Computer Science, DevOps or related field
- Experience with a programming language, such as C#, VB.NET, VBA
- Experience in database design (SQL Server, MS Access)
- Experience with web-based development tools (Javascript, Python, ASP.NET)
- Ability to travel (5% Canadian, 5% US & International) and possess/be able to acquire and maintain a valid passport
- Minimum 3-5 years’ experience with databases from a development and support perspective
- Experience with Content Management Systems Familiarity with Fleet Management Support and/or Customer Support Services organization.
- Understanding of Light Armoured Vehicle (LAV) configurations
- Understanding and experience in Customer Support Services work flows and business processes.