Job Description
Job Summary
Well established organization requires a dedicated and skilled Field Service Technician to join thier team. This role will be responsible for installing, maintaining, and repairing equipment at customer sites in the Ottawa and Gattineau Region. The ideal candidate will possess strong technical skills and a customer-focused attitude, ensuring that our clients receive the highest level of service.
Duties
- Perform on-site installations and repairs of equipment according to company standards.
- Conduct routine maintenance checks to ensure optimal performance of equipment.
- Troubleshoot and diagnose technical issues, providing effective solutions in a timely manner.
- Maintain accurate records of service performed and parts used during each visit.
- Communicate effectively with customers to understand their needs and provide exceptional service.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- Must be able to problem diagnosis of mechanical, electrical, electrnoic, plumbing and gas fueld equipment.
- Assist others in equipment installation or performing major reparis,
- Handle service and preventative maintenance contracts and do product demonstration and training.
- Must be available to work overtime if needed.
Job Qualifications and Requirements:
High school graduate (minimum)
College graduate of a Mechanical - Electrical - Electronic course
Must have proven Mechanical and electrical aptitude
3 - 5 years experience in technical service related work
Bilingual English and French both verbal and written
Valid Drivers LIcense with reasonably clear abstract.
Must possess a valid provincial 'gas fitters licence'
In Ontario, must have the Certificate of Qualification of Gas Technician (G-2) and or be willing to get certified as part of the job offer. Extra compensation will be provided once license is obtained.
Must have a valid passport in order to travel to the US for training
If you are passionate about providing top-notch service and have the technical expertise needed for this role, apply today to find out how to become part of this team!
Job Types: Full-time, Permanent
Pay: Up to $43.00 per hour
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Work Location: Remote
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