Customer Support Associate

Job Description

<p>The title "Customer Support Associate" is more than just a role—it's your opportunity to be at the forefront of customer service and sales excellence. If this sounds like you, don't wait—join Lion Star Consulting today</p><p>Do you enjoy helping customers while contributing to business growth? Lion Star Consulting is seeking a motivated Customer Support Representative to become part of our fast-paced, collaborative team.</p><p>In this role, you will play a key part in supporting our clients, answering questions, and assisting with sales-related interactions. You'll help ensure a positive customer experience while supporting the company's continued success.</p><p>Key Responsibilities:</p><ul><li><p>Act as a first point of contact for customer questions, concerns, and service requests.</p></li><li><p>Assist with qualifying leads and completing follow-ups to support sales efforts.</p></li><li><p>Develop a strong knowledge of company offerings to recommend appropriate solutions.</p></li><li><p>Work closely with customers to understand their needs and promote long-term partnerships.</p></li><li><p>Enter and manage customer orders and handle related administrative duties.</p></li><li><p>Share insights on customer feedback and trends with leadership to improve processes.</p></li><li><p>Achieve performance goals related to customer satisfaction and sales support.</p></li></ul><p>Qualifications:</p><ul><li><p>Strong communication skills and a service-oriented attitude.</p></li><li><p>Previous experience in customer service or sales is preferred but not required.</p></li><li><p>Ability to resolve issues efficiently and remain detail-oriented.</p></li><li><p>Comfortable working in a team environment with a results-driven mindset.</p></li></ul><p>Why Work With Lion Star Consulting? Lion Star Consulting offers a positive workplace where growth, learning, and collaboration are encouraged. This position provides hands-on experience, opportunities for advancement, and the chance to make a real impact on customer success and company performance.</p><p>If you're ready to build relationships, support customers, and contribute to sales objectives, we encourage you to apply today and join Lion Star Consulting as a Customer Support Representative.</p>