Job Description
About Distinct Vancouver
At Distinct Vancouver, we work with well-known retail brands to create exceptional in-person customer experiences. Our focus is on building strong connections, increasing brand awareness, and delivering quality service that drives customer satisfaction and brand loyalty.
We are looking for a Customer Service Representative to join our Vancouver team. This role is ideal for individuals who enjoy working directly with customers, solving problems, and representing reputable brands in a professional and approachable manner.
Role Overview
As a Customer Service Representative, you will act as the primary point of contact between the customer and the brand. You’ll provide accurate information, address concerns, and ensure each customer enjoys a positive, memorable experience in a retail environment.
Key Responsibilities
- Welcome and assist customers in a friendly, professional manner
- Provide accurate and detailed information about products and services
- Resolve customer inquiries with a positive and solution-focused approach
- Maintain a clean, organized, and inviting retail or event space
- Support brand goals by building relationships and encouraging product engagement
- Collaborate with team members to meet service and performance objectives
Qualifications
- Previous experience in customer service, retail, or brand representation is an asset, but not required
- Strong communication and interpersonal skills
- Professional, approachable, and customer-focused attitude
- Ability to work in a fast-paced and team-oriented environment
- Willingness to learn about new products, services, and brands
What We Offer
- Opportunities to work with leading retail brands
- A supportive, collaborative, and inclusive work environment
- Performance-based incentives and recognition
- Ongoing training and career development opportunities
How to Apply
If you are passionate about helping customers, enjoy building relationships, and want to work in a role that values professionalism and service excellence, we would love to hear from you. Please submit your application directly through LinkedIn.
Distinct Vancouver is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace.
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