Corporate Booking/Intake Specialist

Job Description

<p> Now, if you were to come on board as our <strong> Intake Specialist </strong> for CIBC Square <strong> , </strong> we’d ask you to do the following for us: <ul><li><strong> Coordination of event requests </strong> : </li><li> Triage and direct Intake Form requests for all CIBC Square Conference Centre meeting and event requests. </li><li> Support scheduling of meetings/event bookings while identifying potential conflicts to bring forward for resolution. </li><li> Provide regular calendar updates to the events team. </li><li><strong> Guest services & communications: </strong> Support the management of the general mailbox ensuring timely responses. </li><li> Cultivate relationships on behalf of the CIBC Square Conference Centre across the organization with a hospitality-first approach. </li><li> Provide coordination across various workstreams and service lines as needed for requests and communications to the CIBC Square Conference Centre. </li><li><strong> Administrative support: </strong> Provide regular updates and regular event requests to the landlord operations team. </li><li> Configure and update the Event Management System as required and validate event data entries. </li><li> Handle general office duties, such as record-keeping and other duties as required. </li></ul><p> </p><p> Think you have what it takes to be our <strong> Intake Specialist </strong> for CIBC Square? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit: </p><ul><li> You have 3-5 years of relevant experience </li><li> You’re reliable, mature and consistent </li><li> You are logistics-minded to be able to effectively manage our intake dashboard and event calendar </li><li> You have refined hospitality-communication skills to be able to be the first point of contact while managing the conference centre mailbox </li></ul><p></p>