Commercial Sales Support, General Student

Job Description

DLL Canada invites you to share in our success by joining our Canada Sales Support Team.  We are hiring a student to work as a Sales Support Specialist.

The work-term opportunity:

As the Commercial Sales Support student, you will support the Life Tech Sales Support Canada team by engaging customers through proactive outbound outreach, promoting digital payment solutions, and providing excellent customer service. This role offers hands-on experience in commercial sales support, customer engagement, data analysis, and cross-functional collaboration in a fast-paced, customer-focused environment.

Find out more here about how you can unleash your full potential at DLL

Day to day

• Conduct proactive outbound phone calls to existing customers to introduce and offer current digital payment solutions
• Explain and promote the benefits of digital payment solutions, including efficiency, convenience, and improved customer experience
• Address customer inquiries, concerns, and objections in a professional and courteous manner
• Provide exceptional customer service while representing the company's brand and values
• Maintain accurate and detailed records of customer interactions, outcomes, and transactions in internal systems
• Generate reports and insights by analyzing customer data, outreach results, and engagement trends
• Collaborate with sales support and cross-functional team members to identify opportunities and improve outreach strategies

• Support additional administrative and sales support tasks as required

Requirements

• Currently enrolled in a post-secondary program (college or university), preferably in Business, Commerce, Marketing, Finance, or a related field
• Strong communication and interpersonal skills, with the ability to engage customers confidently
• Comfortable making outbound phone calls and speaking with customers in a professional environment
• Professional, courteous, and customer-focused demeanor
• Experience with Microsoft Excel and basic data management or reporting
• Ability to work independently while also collaborating effectively as part of a team
• Strong problem-solving skills and high attention to detail
• Ability to manage time effectively and handle multiple tasks in a structured environment
• Bilingualism (English/French) is considered an asset

"We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow."

Essentials

• Ability to work from home remotely/independently and in a virtual team environment as well as in-office. This position is a hybrid position which may require the student to come into office as required.

What you will gain

• Practical experience in commercial sales support and customer outreach
• Exposure to digital payment solutions and customer enablement strategies
• Skill development in data analysis, reporting, and CRM documentation
• Experience working within a collaborative sales support team in a professional corporate environment
• Participation in the Learning and Development Program while you complete your placement
• Access to e-learning and skill development courses
• Regional and global networking opportunities with members
• Exposure to a global vendor finance company with Great Place to Work certifications in 16 countries

Choose wellbeing

DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives. 

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members

• Health – Manage mental, emotional and physical health

• Finance – Provide learning opportunities to help members achieve personal financial health

• Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL.

Settling In

At DLL, we are many things. We are team members, family members, and community members. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know:

Desired Primary Location: Burlington, ON

Applicable pay range:

$20.00 per hour

• Deadline for the application: January 23, 2026 (Due to high volume of applications this requisition may close prior to posted close date)

• The selection process may involve an assessment

• This is a 5-month contract opportunity

• Due to the nature of the opportunity, the role is considered hybrid, with the expectation to come into the Burlington office 2-3 times per week

• Applications via email will not be reviewed. Please apply online via our career website: 
• #LI-AK1

• For more information, please contact our Talent Acquisition Partner via 

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to the successful completion of a background check.

DLL is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.