Client Relations Coordinator

Job Description

Job Description

Job Description

CSN Alaska Hi-Way is looking for a dedicated and enthusiastic Client Relations Coordinator to join our team in Fort St. John, BC. You’ll be the friendly and professional first point of contact for our clients, helping guide them through the automotive repair process with clarity and care. We’re seeking someone who is eager to learn, values teamwork, and is committed to making a positive impact on the customer experience.

At Lift Auto Group, we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.

Career Overview/Responsibilities:

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Requirements

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid Class 5 drivers license is mandatory.

Benefits

• 100% Company-Paid Comprehensive Coverage

• Career Development Opportunities
• Cutting Edge Facility
• Employee Centric Culture

If you're passionate about delivering exceptional customer service, eager to grow, and ready to be part of a great team —we want to hear from you!

Apply with Lift Auto Group today!