Banquet Captain

Opportunity to earn an additional $30,000+ per year in banquet gratuities!

Tigh-Na-Mara Resort is a premier oceanfront resort nestled in the heart of Vancouver Island, offering guests a tranquil escape surrounded by natural beauty. With a commitment to providing exceptional guest experiences, we are seeking a Banquet Captain to support our many events hosted at our beautiful resort and conference centre.

What Tigh-Na-Mara Offers you!
Health, and medical benefits
Professional development opportunities
Opportunities for internal growth and promotion
Perks and discounts for the resort, including Pines gift shop and Cedars restaurant, and the Grotto Spa!
Access to all resort amenities (including pool and fitness facilities)
A supportive and inclusive work environment
The opportunity to work with our amazing team!

Position:

Do you love to host events, and be part of the action?.

Tigh-Na-Mara is recruiting a Banquet Captain to lead our Banquets team.

This is a hands-on position where you will oversee the coordination of the daily banquet events, which include the conference, meetings, weddings, and other events. This role acts as the primary contact for our guests to ensure a seamless event!

Responsibilities include but are not limited to:

Oversee and coordinate banquet rooms set-up and tear down

Greet event organizers and gain an understanding of their specific event needs and expectations, and relay information to banquet manager, culinary department, and banquets team

Maintain positive relationships with all conference guests,

Support our value that the Guest always comes first, and go above and beyond to exceed expectations

Support training of Banquets team members

Ability to ensure that the quality of the service/food offered is exceptional and proactively address any potential issues/concerns

Problem solve on the spot

Qualifications:

Must have Serving It Right certification

Knowledge of service techniques, wine service, bartending, food service

Proven ability to manage people, develop and maintain positive relationships

Superior guest service skills

Excellent communication skills; verbal and written

Effective and efficient time management and organizational skills,

Above average attention to detail, striving for perfection

Ability to take on responsibility and use initiative to prioritize and work effectively under pressure and in a fast-paced environment for extended periods of time.

Must be a team player and consistently promote a team environment

Flexible schedule ability is a must.

The position requires the ability to work a variety of shifts including days, evenings, weekends, and holidays supporting events.

Physically fit and able to lift heavy objects (up to 30 lbs.)

Able to perform physical tasks including climbing a step ladder or step stool, and moving tables or furniture for event set up and take down

Hourly rate ranges between $18.25 – $22.00 per hour based on experience. In addition to hourly wage, there is an opportunity to earn up to (or more than) $30,000 per year in gratuities.

We offer competitive pay rates, opportunities for career growth, and a positive work environment in a DEI and sustainability focused environment.

If you have a passion for hospitality and enjoy working in a fast-paced environment within a beautiful ocean side location, we would love to hear from you. Apply now to join our team as a Banquet Captain!

Please apply below with an up-to-date resume.

No phone call or in person applications please.

Job Type: Full-time

Pay: $18.25-$22.00 per hour

Expected hours: 32 – 40 per week

Benefits:
Company events
Dental care
Discounted or free food
Extended health care
On-site gym
On-site parking
Paid time off
Store discount
Flexible Language Requirement:
French not required
Schedule:
8 hour shift
Holidays
Overtime
Supplemental pay types:
Overtime pay
Tips

Language:
Fluent English (required)

Licence/Certification:
Serving It Right (required)

Work Location: In person